When is my deposit applied to my utility account?

Home Owners: The deposit shall be refunded by written request after 12 months of demonstrated good payment history defined as: no late payments, no returned checks, no returned drafts and no disconnects for nonpayment within the first 12 months of service.

Renters: All renters shall have their deposit applied to the balance of the account at closing prior to any refunds being issued.

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1. If I have a leak and my water consumption increases, will the Town give me any type of adjustment on my bill?
2. How much notice does the Town need to connect or disconnect my services?
3. Can I request a review of my water / electric meter reading?
4. What do I do if my utilities are disconnected for non-payment?
5. Will the Town grant me extra time to pay my utility bill?
6. What happens if the check that I wrote for my utility payment is returned from the bank?
7. When is my deposit applied to my utility account?
8. I’ve gotten married / divorced and my name has changed. What do I need to provide to the Town of Clayton so that it can be changed on my utility bill?
9. I have a swimming pool to fill. What should I do?
10. What do I do if I have a water/sewer emergency after normal business hours?
11. Does the Town offer disposal of old furniture / appliances?
12. What can I put in my recycling cart?
13. What do I do if the wheel has fallen off my garbage or recycling cart?
14. I have electronic items that I need to dispose of. What do I do?
15. How do I request a 2nd garbage or recycling cart?